Privacy Policy

Privacy Policy

The followings are the Mate Co., Ltd.'s measures for the protection of personal information.

  1. Mate Co., Ltd.'s custody and management of personal information of its customers will comply with pertinent laws and regulations and other codes of practice.
  2. Mate Co., Ltd. will acquire the personal information of customers using lawful and ethical means. It will acquire such information only for the even mentioned below. It will give individual and public notice of its intended uses for personal information to the customers to whom such information relates. In the event that Mate Co., Ltd. needs to use such information for purposes other than those of which it has given notice, it will provide individual and public notice of the new purposes of use and obtain the customer's consent.
    * to reply to an inquiry
    * to use such information as for statistical information whereby the customer cannot be identified
  3. Mate Co., Ltd. will implement appropriate measures to prevent unauthorized access to or the loss, destruction, alteration, or disclosure of customers' personal information.
  4. In the event that it entrusts the management of personal information to an outside party, Mate Co., Ltd. will execute agreements with such party to ensure the necessary protection of such information and the proper supervision of such management.
  5. In the event that it receives a request from a customer to disclose, correct, stop the use of, or delete that customer's personal information, Mate Co., Ltd. will take the appropriate action after confirming that the personal information relates to the customer in question.
  6. Except in the following events, Mate Co., Ltd. will not disclose a customer's personal information to any third party:
    (1) Where the customer agrees to such disclosure.
    (2) Where the information is disclosed in a form whereby the customer cannot be identified (for example, in the form of statistical data).
    (3) Where Mate Co., Ltd. is lawfully ordered by a judicial or government authority to disclose or submit such information.
  7. Mate Co., Ltd. will review and improve its measures for the protection of personal information on an ongoing basis.

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