Privacy Policy

Mate Co., Ltd. has implemented the following measures to protect personal information.

1. Mate Co., Ltd. will comply with all relevant laws and regulations regarding the handling of customers’ personal information.
2. Mate Co., Ltd. will obtain customers’ personal information by legal and fair means, not by illegal methods, and only to the extent necessary in the following cases. When it becomes necessary to use the information beyond the scope of such purposes of use, Mate Co., Ltd. will notify the customer, who is the subject of the personal information, of the new purposes of use and obtain the customer’s consent before using the information.
   • To respond to inquiries
   • To be used for statistical information that does not identify personal information
3. Mate Co., Ltd. will take appropriate measures to prevent unauthorized access to, loss, destruction, falsification, or leakage of customers’ personal information.
4. In the event that Mate Inc. outsources the processing of personal information, Mate Co., Ltd. will enter into the necessary contracts and exercise appropriate supervision.
5. Mate Co., Ltd. will respond appropriately to requests for disclosure, correction, cessation of use, deletion, etc. of personal information from the customer who is the subject of the personal information, after confirming the identity of the customer.
6. Mate Co., Ltd. will not disclose personal information to any third party, except in the following cases
   1. When the customer has given his/her consent
   2. When disclosing such information in a manner that the customer cannot be identified (e.g., statistical data)
   3. When a judicial or administrative agency, etc., orders us to disclose or submit the information in accordance with laws and regulations.
7. Mate Co., Ltd. will continuously review and improve its efforts to protect personal information.

Mate Co., Ltd.
President & CEO　Shuji Akaiwa